Customer Success Manager (m/f/d) - North or West of France

Permanent employee, Full-time · France, remote

Your daily workout

Do you love being in direct contact with our customers and supporting them with their concerns about our EGYM products? Do you enjoy working in an international and fast-paced environment where customer orientation is a top priority? Together with another Customer Success Manager in France, you will perform a key role in the North or West of France in helping our customers to understand and use our products in the best possible way. Take your chance and apply now!

You conduct trainings for our entire EGYM Ecosystem and ensure that all studio owners and employees are kept up to date with our products.
You lead your customers to success with EGYM hardware and software solutions by being their main point of contact throughout the entire EGYM customer journey.
You analyze the training needs of our customers on site and are responsible for the corresponding sales-oriented sales and the implementation of the training.
You form a tandem with the regional concept consultants and coordinate the integration and optimisation of the products and concepts at the customer's site together with them
You create analyses of product use within the studios in order to derive meaningful key figures for optimizing the work processes in your clients' studios.
You support the planning, preparation and implementation of our EGYM Campus trainings in our partner studios.

Your fitness level

You have completed training or a degree in the field of sport/exercise science and/or have specialist knowledge of physiotherapy.
You have at least three years of experience in the fitness industry and have been in regular contact with customers
You identify with innovative products and are prepared to present them in the form of lectures or direct sales of training courses.
You are willing to learn and adopt in a fast-paced environment.
You enjoy working with customers in your field to bring new products to market.
You want to take the next step in your career and represent a product with which you can change the fitness market for the better
You are willing to travel at least 4 days per week
You are fluent in French and have a good command of English

Your training goal for your first 6 months

You will acquire the necessary specialist knowledge independently and with the support of colleagues and are prepared to look after your customers independently in the assigned regional area.
You will regularly attend training sessions with your colleagues, thereby getting to know the daily operations of a Customer Success Manager (m/f/d) at EGYM and successfully learning the different procedures for yourself.
You will be introduced to your new customer base and will independently conduct the first trainings, presentations and sales to achieve your own goals.
You will be able to organise your working day successfully and purposefully and know how to use all the relevant tools for you and your customers profitably.

The equipment we provide

Join our successful team of the innovation leader in the fitness and health industry and be part of a fast-growing, and solid-financed German technology company aiming to lead the digital transformation within its industry
Develop your skills with varied, challenging tasks and regular feedback to benefit from a steep learning curve
Be part of a modern company culture where talent and passion is welcome, heard and part of the decision making process
Enjoy an attractive company package including fixed salary plus bonus and commission, company car, laptop and mobile phone and home office

Contact Information

Apply now with your documents (CV, earliest possible start date and salary expectations) and specify the job ID #1397. As we are an international recruiting team, it would be great if you could send us your CV in English.

Contact: Lena Sinzinger

For further information: https://career.egym.com/

Apply for this job

About us

Become part of EGYM!

EGYM is a global fitness technology leader, providing fitness and health facilities with intelligent workout solutions. EGYM makes exercising smarter and more efficient with its comprehensive suite of connected gym equipment and digital products that integrate seamlessly with 3rd-party-hard- and software. The result is a fully connected training experience that drives measurable business and health outcomes on and off the training floor.

EGYM also offers subscription-based corporate fitness- and wellness solutions built on a combination of gym-access and EGYM fitness programs that directly target costly chronic conditions and boost employee health, leading to higher productivity and well-being.

EGYM's global headquarters are in Munich, Germany, with North American offices in Denver, Colorado.

EGYM is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, regardless of race, gender, religion, sexual orientation, age or any other aspect of an individual's identity.

Apply for this job

Become part of EGYM and apply now

Thank you for your interest in EGYM. To complete your application, please fill in the following short form and upload your documents. Should there be any difficulties, please send us an e-mail to jobs@egym.com.

We look forward to getting to know you!