Sales Operations Coordinator (m/f/d) - Fitness Industry - London

UK, London

Full-time

Permanent employee

Your daily workout

As our Sales Operations Coordinator (m/f/d) in our brand new London office you will act as a strategic partner to our regional sales team, ensuring seamless CRM management and supporting high-impact events. You will drive our growth in the UK by qualifying inbound leads and identifying new business opportunities through proactive outreach. If you are a communicative professional eager to lead the digital transformation of the fitness industry, apply now and give your career a workout!

Sales Support: You assist regional sales managers in implementing the local sales strategy, organizing, and following up on event invitations
Campaign Execution: You record your activities and information in our CRM tool, Salesforce, to make targeted outbound calls based on defined marketing and sales campaigns
Continuous Improvement: You contribute proactive ideas to improve our products and optimize processes, based on market feedback
System Compliance: You ensure that every lead handed over contains all necessary qualification details within our CRM to facilitate a seamless transition to the sales representatives
CRM Maintenance: You maintain and update our CRM tool, Salesforce.com, to ensure the data is accurate and up to date
Event Logistics: You occasionally assist the Sales Enablement Manager by providing administrative and logistical support for sales enablement, including on-site coordination for customer visits, showroom events, internal training events and hospitality
Scheduling: You are coordinating qualified appointments for the Sales team in the UK
Lead Management: You process all inbound enquiries to the business. You qualify any lead generated by marketing or sales activities, book appointments and pass to the sales team for follow up and management
Business Development: You independently identify potential clients for other products in our portfolio and seize cross-selling opportunities, also via cold and warm calling

Your fitness level

Experience: You are experienced in customer relations, preferably in the fitness sector
CRM: You are experienced in working with CRM tools (ideally Salesforce)
Background: You have completed professional commercial training or equivalent studies
Communication: You possess excellent communication skills in English, both verbal and written, and enjoy speaking on the phone
Empathy: You are empathetic and able to adapt to the people you interact with
Mindset: You are known for your reliable, solution-oriented work approach and are a team player

Your training goal for your first 6 months

Performance Evaluation: You provide a comprehensive recap of your initial half-year, highlighting core competencies gained, engagement statistics, and a specific tactical adjustment that improved appointment conversion rates
Inbound Management: You take ownership of all incoming prospects for the UK market, ensuring accurate documentation and maintaining a proactive approach to follow-up communications
Team Integration: You establish yourself as a vital component of the broader sales department, working in close collaboration with your colleagues
Event Coordination: You play an active role in supporting our events, contributing to both the organized preparation and the subsequent management of attendee relationships
Operational Reliability: You serve as a dependable partner for the sales team, promoting consistent communication to ensure our market approach remains aligned with live data and field observations

The equipment we provide

Culture: Join our successful team of the innovation leader in the fitness and health industry
Growth Company: Be part of a fast-growing, and solid-financed German technology company aiming to lead the digital transformation within its industry
Development: Develop your skills with varied, challenging tasks and regular feedback to benefit from a steep learning curve
Discounts: Get a variety of great discounted offers, from fashion to leisure, through our employee benefits portal
Fitness: Train in our premium health-focused onsite gym
Work-Life-Balance: Benefit from flexible working hours, hybrid policy (at least 2 days per week in the office), and 26 days of vacation per year.
Pension Scheme: Profit from our employer subsidized pension
Health insurance: Benefit from our offered health insurance package covering e.g. core or dentist cover
Mentoring Program: Exchange knowledge and grow together across teams and locations through our self-organized mentoring platform

Contact Information

Please upload your application documents (CV in English, salary expectation, earliest possible starting date) in PDF format, quoting ID #1976.

Contact: Jana Fakesch

For further information: https://career.egym.com/

About us

Warning regarding phishing emails: Please be aware that all official EGYM recruitment communication is sent exclusively from jobs@egym.com. If you receive a suspicious message from any other domain, please ignore it and do not share personal information if in doubt.

EGYM is a global fitness technology leader, providing fitness and health facilities with intelligent workout solutions. EGYM makes exercising smarter and more efficient with its comprehensive suite of connected gym equipment and digital products that integrate seamlessly with 3rd-party-hard- and software. The result is a fully connected training experience that drives measurable business and health outcomes on and off the training floor.

EGYM also offers subscription-based corporate fitness- and wellness solutions built on a combination of gym-access and EGYM fitness programs that directly target costly chronic conditions and boost employee health, leading to higher productivity and well-being.

EGYM's global headquarters are in Munich, Germany, with North American offices in Denver, Colorado.

EGYM is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, regardless of race, gender, religion, sexual orientation, age or any other aspect of an individual's identity.